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Tech Papers 2018: This paper presents a novel personalised radio system for public service broadcasters, addressing unique challenges and demonstrating audience-facing evaluation results.
Abstract
With competition from online streaming platforms, many broadcasters have viewed the idea of providing some form of personalisation of their services as a necessity to remain competitive.
However, the idea of introducing personalisation in the context of a public service media organisation presents some unique challenges. This paper presents an outline of the challenges posed by personalised services for PSBs, proposes means of measuring and evaluating them, as well as presenting a novel system for personalised radio services which attempts to address some of these challenges by design.
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